Frequently Asked Questions
2026-05-27
Q: What is an industrial touch screen?
A:An industrial touch screen is a rugged human-machine interface (HMI) designed for demanding environments. It combines a display panel with touch functionality, allowing users to operate equipment efficiently and reliably.
Q:What industries use industrial touch screens?
A:Industrial touch screens are commonly used in:
• Industrial Automation
• Medical Equipment
• Transportation Systems
• Power & Energy
• Retail Kiosks
• Smart Manufacturing
• Self-Service Terminals
Q:What is the difference between resistive and capacitive touch screens?
A: • Resistive touch screens respond to pressure and can be operated with gloves or styluses.
• Capacitive touch screens provide higher sensitivity, multi-touch capability, better optical clarity, and longer service life.
Q:What touch technologies do you offer?
A: SKY-TDM provides:
• Resistive Touch Screens
• Projected Capacitive (PCAP) Touch Screens
• Cover Glass Solutions
• Optical Bonding Solutions
• Custom Touch Screen Designs
Q:What display sizes are available?
A:We offer custom and standard display sizes ranging from 3.5 inches to 32 inches and above.
Q:Can you customize touch screens?
A:Yes.
We provide OEM and ODM services including:
• Custom dimensions
• Interface customization
• Cover glass printing
• Waterproof design
• Anti-glare treatment
• Anti-fingerprint coating
• Optical bonding
Q:Do you provide LCD displays together with touch screens?
A:Yes.
We supply complete display solutions including:
• Industrial LCD Panels
• Touch Screens
• Driver Boards
• Open Frame Monitors
• Complete Display Assemblies
Q:Do your touch screens support gloves operation?
A:Yes.
Depending on the touch technology and controller settings, our touch screens can support operation with industrial gloves.
Q:What operating systems are supported?
A:Our products support:
• Windows
• Linux
• Android
• Embedded Systems
Custom driver support is available for specific projects.
Q:What interfaces are supported?
A:Common interfaces include:
• USB
• I2C
• UART
• RS232
• HDMI
• VGA
• DVI
• LVDS
• eDP
Q:What protection levels are available?
A:Custom products can be designed to meet:
•IP65
• IP66
• IP67
Protection ratings depending on application requirements.
Q:Are your products suitable for industrial environments?
A:Yes.
Our products are designed for long-term operation in harsh industrial conditions, including vibration, dust, humidity, and temperature fluctuations.
Q:What quality certifications do your products have?
A:Depending on product configuration, certifications may include:
• CE
• FCC
• RoHS
• REACH
Additional certifications can be discussed for specific projects.
Q:What is your minimum order quantity (MOQ)?
A:MOQ depends on product type and customization requirements. Please contact our sales team for details.
Q:What is the lead time?
A:Typical lead times:
• Standard Products: 1–3 weeks
• Customized Projects: 4–8 weeks
Lead times vary based on project complexity and order volume.
Q:What warranty do you provide?
A:Our standard warranty period is 12 months from the date of receipt.
Extended warranty programs may be available upon request.
Q:How do I request an RMA?
A:Contact our support team with product information, failure description, photos or videos, and proof of purchase.
After evaluation, an RMA number will be issued if product return is required.
Q:Do you provide technical support?
A:Yes.
Our engineering team provides pre-sales and after-sales technical support for touch screens, LCD displays, open frame monitors and custom display projects.
Q:How can I contact SKY-TDM?
A:You can submit an inquiry through our contact page or email our sales and technical support team for assistance.
Contact us today to discuss your project and find the best-fit touch screen display for your application.